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Kristin O'Friel

User Experience Researcher

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Hi, it’s great to meet you. I’m Kristin.

I help decision makers understand what is important to the people who use their products and services.

Using mixed methods I share real world context and new perspectives with the product team. I started out as a UX generalist and draw on those skill-sets to collaborate with diverse teams, representing the voice of the customer, to define equitable solutions.

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© 2023 Kristin O'Friel